Product FAQs
Is Floradix® Iron + Herbs safe for use during pregnancy?
Many women need iron supplements during pregnancy.* Please consult with your healthcare practitioner before using this product.
Is Floravital® Iron + Herbs safe for use during pregnancy?
Many women need iron supplements during pregnancy.* Please consult with your healthcare practitioner before using this product.
Are Floradix® Iron + Herbs Capsules safe for use during pregnancy?
Many women need iron supplements during pregnancy.* Please consult with your healthcare practitioner before using this product.
Are Floradix® Iron + Herbs Tablets safe for use during pregnancy?
Many women need iron supplements during pregnancy.* Please consult with your healthcare practitioner before using this product.
What is Floradix® Iron Sport?
Floradix® Iron Sport is a liquid mineral and vitamin formula with iron, magnesium and vitamin D to support healthy iron levels and athletic performance.* It is a non-constipating, easily absorbed formula that supports healthy blood formation and oxygen transport.* In addition, it contains an aqueous herbal extract from various vegetables and plants and fruit juice concentrates which give it a nice taste.
For how long can Floradix® Iron Sport be used once the bottle has been opened?
The shelf life of Floradix® Iron Sport once the bottle has been opened is four weeks. The product does not contain preservatives so the bottle must be closed immediately after use and stored in a refrigerator.
How much iron is contained in Floradix® Iron Sport?
Floradix® Iron Sport contains 12.6mg of iron per 20ml serving (70% daily value).
How much magnesium is contained in Floradix® Iron Sport?
Floradix® Iron Sport contains 180mg of magnesium per 20ml serving (43% daily value).
How often do I have to take Floradix® Iron Sport?
Adults take 4 tsp (20 mL) once daily. It is recommended to take Floradix® Iron Sport 30 minutes before a meal.
What is the best way to store Red Beet Crystals?
After opening, store in a dry place. Replace the cap tightly after use, as the crystals readily absorb moisture when exposed to air. Although moisture may cause "caking" of the crystals, the product's integrity will not be compromised.
What is the best way to use Red Beet Crystals?
Red Beet Crystals are water soluble and easily added to a meal or drink of your choice.
What is Floradix® Ashwagandha liquid?
Floradix® Ashwagandha liquid is a liquid herbal and vitamin formula with vitamin C and B12 to contribute to the normal function of the nervous system.* It supports the body’s resistance to stress and it contains a proprietary blend of herbal extract from various plants and fruit juice concentrates which give it a nice taste.
Is what is Floradix® Ashwagandha liquid suitable for vegans?
Floradix® Ashwagandha liquid is suitable for vegans.
Why must Floradix® Ashwagandha liquid be refrigerated?
Floradix® Ashwagandha liquid does not contain preservatives so the bottle will need to be stored in a refrigeration to maintain optimal state.
How much Ashwagandha is contained in Floradix® Ashwagandha liquid?
Floradix® contains 300mg of Ashwagandha extract per 10ml serving.
For how long can Floradix® Ashwagandha liquid be used once the bottle has been opened?
The shelf life of Floradix® Ashwagandha liquid once the bottle has been opened is four weeks.The product does not contain preservatives so the bottle must be closed immediately after use and stored in a refrigerator.
Why does this product not contain iron: Kinder Love® Gluten-Free Children's Multivitamin & Herbal Supplement?
Kinder Love® Gluten-Free Children's Multivitamin & Herbal Supplement is iron-free to address most children's multivitamin and mineral needs. Children should only take supplemental iron based on the recommendation of their practitioner. Floradix® Iron Kids can also be taken by children if additional iron is needed.
Why do liquid supplement products need to be refrigerated?
Our liquid supplements do not contain any artificial preservatives and require refrigeration upon opening. Once open, use within four weeks. Prior to opening, store the bottles in a cool, dry place (59-77 ̊F).
Does this product contain alcohol: Gallexier® Herbal Bitters?
No, this product is alcohol-free.
Can I use another adult multivitamin product with this product: Epresat® Adult Liquid Multivitamin & Herbal Supplement?
Before use, discuss this supplement with your physician.
What type of Magnesium does Floradix® Magnesium Liquid Herbal & Mineral and Floradix® Calcium & Magnesium Liquid Herbal & Mineral supplements contain?
Magnesium Gluconate and Magnesium Citrate
Is this product suitable for children: Floradix® Calcium & Magnesium Liquid Herbal & Mineral Supplement & Floradix® Calcium Liquid Herbal & Mineral Supplement?
Before adding this supplement to your child’s diet, consult with their healthcare practitioner.
Where are Floradix® products made, and what are the brand’s quality standards?
Floradix®, a Salus Haus brand from Bruckmühl, Germany, has over a century of health and wellness expertise. They blend traditional herbal wisdom with scientific precision, ensuring quality through a rigorous 5-test process. The products are created with the highest European standards in mind, with a commitment to organic cultivation and environmental sustainability. Crafted at a 100% climate-neutral campus, which includes a 7-acre nature preserve, Floradix® embodies their mission: “Strength from Nature.”
Customer Service FAQs
How can I contact customer support?
For the fastest assistance, please email us at hello@floradixusa.com. Our team will respond as quickly as possible during our normal business hours.
What are your customer service hours?
Monday - Friday 7:30am - 6:00pm Eastern Standard Time.
What information should I include when contacting support?
To help us assist you efficiently, please include:
Your order number (if applicable)
The email used for your order
A detailed description of your question or issue
Can you help me choose the right supplement or diagnose a condition?
We suggest you work with your healthcare professional about what supplements are right for you. Since our Customer Support team is not made up of medical professionals we are unable to diagnose conditions or provide medical advice.
Can you provide guidance on other companies’ products or supplements?
No, we are unable to speak to or provide recommendations about products from other companies.
Can I cancel or change my order?
If you need to cancel or modify an order (including changing the shipping address), please contact us at hello@floradixusa.com as soon as possible. We will do our best to accommodate your request, but changes are not guaranteed once an order has begun processing.
I need help with my order—what should I do?
Please reach out to our support team with your order number and details of your request so we can assist you promptly.
How do I activate my account?
After placing your first order or creating an account, you’ll receive an email with instructions to activate and set up your account. Activating your account allows you to manage orders, subscriptions, and personal details.
How do I update my account information?
You can log into your account at any time to update your personal details and shipping address through your account dashboard.
I need help with my order—what should I do?
Please reach out to our support team with your order number and details of your request so we can assist you promptly.
How do subscriptions work?
Subscriptions allow you to receive your favorite products on a recurring schedule, saving you 10%! You can manage, pause, or cancel your subscription through your account dashboard.
If I cancel my subscription, will my current order be canceled?
No. Canceling a subscription will stop future recurring orders, but it will not cancel any order that has already been processed or is currently being fulfilled.
Shopify-Shop Pay FAQs
Why is my information already filled in?
Our checkout uses Shop Pay, a secure checkout service from Shopify. If you previously used Shop Pay on another Shopify powered web site, your shipping or payment information may automatically appear here for faster checkout. You can manage or remove saved information directly through Shop Pay settings.
Does your company store my credit card information?
Payment information entered through Shop Pay is securely managed by Shop Pay/Shopify. We do not have access to your full credit card number or your Shop Pay account settings.
How do I update or remove my saved Shop Pay information?
You can manage your saved information directly through Shop Pay.
There you can:
Update shipping addresses
Change saved payment methods
Remove saved cards
Update your phone number or email Disable Shop Pay
How do I stop Shop Pay from auto filling my information?
You can opt out of Shop Pay or remove saved information from your Shop Pay account. You can also choose a different checkout method instead of Shop Pay during checkout.